The Catch 22 Managed Services Division is dedicated to making life easier for our clients. It’s designed to provide a Total Solution tailored to your need for flexible human resources. We can help you assess the way in which you deal with your current resource providers and ensure your business objectives are met. We are here to help you exceed your expectations and add value to your business.

Catch 22 can show you the most appropriate type of agency agreement, dependant upon your business requirements. Each type of agreement can encompass all forms of staff engagement.

The options available to you with Catch 22 include:

Master Vendor Agreement
Usually appropriate where the client/supplier relationship is well developed and a single contract is put in place to cover all supply of personnel, which can include permanent recruitment services as well as the supply of contract and temporary staff.

Catch 22 controls all supply chain agreements, which will normally need to be consistent with the fixed pricing set in the Master Vendor contract. You have one source of supply, which means you can drastically reduce the administration in respect of the supply of personnel. Pricing will normally be set to reflect the volume of business being channelled into one supplier.

Managed Agency Supply
A derivative of master vendor agreements which allows the client to closely monitor the effectiveness of the supplier base through management information and KPIs reported by the managing agency.

The Managed Agency structure includes a first and second tier of suppliers who are managed to ensure that the client is guaranteed a 100% supply fulfilment. You would be involved in the selection and review of second tier suppliers. Catch 22 (the managing agency) would provide first tier supply and thereby be ensured a preferential opportunity to fill most requirements.

This structure offers added value to you and can effectively reduce your risk in dealing with one supplier. The cost of providing a managed service can either be recovered via a management fee, or as a higher percentage of second tier mark-ups or where the volume to be sourced by the managing agency is high enough, from the managing agency mark-up.

Preferred Supplier List
This is often the first step a client takes in order to control a situation where they have too many suppliers. Suppliers go through a pre-qualification process in order to ascertain ability to supply, financial security, quality procedures etc. Suppliers appointed to the PSL will normally have pre-agreed terms set by the client, removing the need for service users to engage in individual negotiations.

The PSL is a restricted list giving suppliers the opportunity to increase their business levels with the client, however this also allows the client the opportunity to 'leverage' their suppliers and reduce their agencies’ mark-up.

Approved Supplier/Lead Agreement
A client may issue approval to a supplier on agreement to adopt pay and charge rates that are consistent with the client's other suppliers. Where commercial terms are identical across the supplier base, quality of service becomes the main criteria for competition.
A lead agreement can be used as a method of giving a supplier 'a lead', with requirements, in recognition of a reduced agency mark-up, usually where competition is high and supplier's share of the business is low.

Benefits of using Catch 22
• On-site contract management working to understand and address your day to day business needs
• Immediate resolution of HR issues
• Control and management of non-approved agents
• Control and management of unsolicited applications
• Immediate access for agency personnel problem resolution
• Administration and Security issues
• Induction of temporaries to ensure immediate productivity
• Advertising/Recruitment and Marketing administration support
• Payroll and benefits management

Contact: Michelle Chandler 020 7630 7419 michelle@c22.co.uk