Understanding counter-terrorism best practices for effective facilities management

Exit, sign,

Counter-terrorism plays a very big role in the security and safety of a 21st-century facility and continues to be a priority commitment for staff in facilities management. With anybody a target in this modern society, there are so many potential threats to security. As such, implementing best practices for effectively preventing hate crimes is vital to any place of work.

Knowing the Risks

First and foremost, to be sure of staying compliant with safety and security systems, the head of facilities management should be aware of and be able to recognise the risks so that they can put all of the necessary measures in place. This will be different for each and every property and business type. For example, a small surveyor’s office in the suburbs might need a different security system to a governmental headquarters based in a big city like the capital.

That said, effective risk assessment will take into consideration the methods of recruiting new employees and carrying out background checks, as well as welcoming visitors and maintaining the flow of customers or other individuals, like delivery drivers, entering and leaving the building. Therefore, any occupied building presents a challenge. Technology is currently an effective preventative measure thanks to many recent advancements, but basic best practices and relying on the intuition of staff are still key.

Planning and Communicating

It is vital for facilities management employees to have a plan of action in place to respond to certain situation, no matter how extreme and rare. However, what’s just as important is communicating these expectations and requirements to the rest of the occupants – even the visitors. Fire safety information should be displayed around the building, and those arriving on site should have an idea of what to do in the event of an emergency.

Mass Notification Systems, or MNS, are available for larger facilities and help to spread the word about an imminent threat and allow leaders to take charge with overall direction of the premises and those within it. These are particularly useful for buildings with multiple departments spread across many floors or properties with cafes or big communal areas.

Prioritising and Coordinating

While maintenance isn’t always seen as a priority, some regular maintenance is required to ensure that a building performs in the way it should when targeted by a terrorist attack, whether that is arson or another type of threat. Fire safety is highly important, and all systems should be thoroughly and regularly tested to make sure that they meet regulations. This includes having third-party companies come to conduct tests on equipment and how they function in the event of a critical emergency.

In addition, by coordinating with local fire, security and law enforcement bodies, like the fire service community police and the local government, facilities management teams can learn from their expertise and use this to implement better security measures that are more appropriate to the local area. In the event of an emergency, it is so important for everyone to work together in harmony, including these outside organisations who have the potential to respond to issues and help ensure the safety of a building’s occupants.