How to create a security strategy for your business premises

How to create a security strategy for your business premises

Having a clear security strategy in place for your business is key to preventing loss or damages, both tangible and intangible. When a system works as it should, facilities management security should go almost entirely unnoticed. Much like the various types of insurances we take out to protect ourselves day to day, a security strategy is something you invest in but hope to never have to use.

Where should I start?

In order to determine your main security needs, you first need to identify the areas in which you are most vulnerable. All managing directors and executives should be involved in discussing potential risks to the business with their facilities management team and setting out goals for their security plan. For instance, what are your main and most valuable assets? What kinds of security threats typically arise in your line of business? What would happen to those assets, and business in general, should there be a breach of security?

How do I implement the strategy?

As with the planning stages, multiple individuals should be involved in the rolling out of a security strategy. Facilities managers, along with business managers and executives must instruct a variety of individuals to carry out specified tasks, arrange for technological procedures to be put in place and implement tight policies to ensure that the plan takes effect as smoothly and efficiently as possible. You will notice that each stage up until now has relied on the consistency and professionalism of the staff, so the training of all employees involved is key to the operation being a success. As part of the digital assets, businesses might install alarms, monitoring systems and/or video surveillance. The main objective of these reliable high-tech tools is to monitor access and detect any unwanted movements within one or more areas of the premises.

How do I make sure my plan is effective?

Teamwork is key to making your security plan unbreakable. With so many factors depending on others working in order to keep your workplace safe, effective communication amongst workers can make or break the entire strategy. It is also very important that people are encouraged to regularly voice concerns and point out weaknesses so that new or more appropriate measures can be put in place to ensure maximum security of all assets. Even after the plan is implemented, all involved must continue to help and maintain the required practices.

What new security measures should I look out for?

With technology advancing at such a rate, there are often new gadgets entering the security market which can impact greatly on your strategy. More intelligent video cameras and access controls are being produced, which provide enhanced features and more effective video quality. Gunshot detection devices are also becoming increasingly popular in some industries. Any crime involving firearms or weapons must be reported to the authorities, so these devices are making a positive impact on the reporting of violent crime and assisting in the quick arrest of the offenders. Finally, drones are also being used more and more for security purposes, with the military adopting the technology for a variety of operations.

Don Searle highlights weak areas within the industry at FM World

Don Searle highlights weak areas within the industry at FM World

Don Searle from specialist FM Recruiter Catch 22, highlights the importance of establishing stronger relationships between FM professionals and senior business leaders in achieving operational targets and the role service providers play in supporting the sector’s evolution.

Listening to a panel debate recently, it was interesting to note a senior FM consultant commenting that facilities management had not moved on significantly in 20 years.

He was referring to what some see as the holy grail for FMs – a place at the top table. If boardroom representation is the ultimate accolade, FM has had to be content with an occasional place on the podium or just being a plucky loser. But isn’t it the job of FM to just make sure that the organisation is provided with the optimum conditions in which to prosper?

Attitudes vary according to which aspect of the service delivery spectrum you represent, but the thing that unites all FMs is the need for collaboration and open communication with the top people in the organisation. These are the visionaries; the ones who map a way forward and need FM to understand what is needed to achieve that vision.

At the same debate a service provider observed that without open dialogue, relationships are doomed; FM becomes a victim, tortured on the altar of SLAs or beaten with the KPI stick until beyond caring. Without an understanding of an organisation’s goals, FM becomes a dispiriting chore as opposed to an uplifting experience.

HR practitioners, by and large, appear to have bought into the need to fully comprehend and support organisational goals and thus have earned the right to be involved at a high level. Organisational development has become a critical contributor to goal achievement while FM, a major budget holder, has been dogged by self-doubt about its status.

Success for FM will come through empowering teams that can support the organisation’s goals and by establishing a reputation for nurturing and rewarding talent. It will come through devolving responsibility to those who are in a position to affect the lives and well-being of customers.

So how can service providers to the FM industry contribute to that success? The same understanding of organisational goals is critical to suppliers if they are to provide a service that works. The same open dialogue sets the tone and allows the supplier to perform with the agility to meet the demands for a seamless FM operation.


As needs develop, a fully involved supplier can be a source of ideas that add value. As a resourcer and supplier of the people who deliver great service, Catch 22 believes in developing a dialogue with clients. It enables us to fully appreciate what the client needs, helps us to provide guidance and value and translate that into talent.

Catch 22 recently teamed up with gap personnel, a top 10 high street agency, which gives us a nationwide coverage. This will enable us to bring the Catch 22 difference to a far wider FM audience and provide Gap with opportunities for onsite supply to large FM servicing operations. As a result, we are in a stronger position to ensure the FM sector is able to contribute to the evolving challenges of those directing industry from the boardroom.



how to answer interview questions

How to answer the trickiest interview questions

Whether you are looking to enter the Facilities Management industry as a graduate, or you are making a move from a different company, you should prepare yourself for answering those horrible interview questions which are bound to come up. Here are some of the trickiest interview questions, why hirers love to use them and how best to go about answering them.

Why do you think you will succeed in this role?

It should be noted that interviewing panels do not ask these types of questions to hear you talk about why you are so fantastic. Confidence is something they want to see but, above all, they want you to show that you can apply your skills and attributes to the job in question. So, rather than simply taking the question as "Why do you think you will succeed", you should be hearing "Why do you think you will find success in this role, as opposed to any other?". This will help you to tick off those qualities, interests and qualifications that match you to this particular FM role.

Do you feel that you have any weaknesses?

This is a confusing question, as it’s difficult to know whether they mean personal or professional weaknesses? Is it a trick question? Your instinct is to defend yourself in an interview environment and to only focus on the positives, so the only way to answer this question successfully is to be honest about your shortcomings, but to put a positive spin on it. A great example is to say that you are a good team player but don't cope very well with conflict. Your positive spin could be that you recently completed an assertiveness training course, to enable you to react better in these types of circumstances.

What motivates you?

The Facilities Management sector isn't necessarily a fast-moving environment, but you should nevertheless show your determination for success when answering this question. Hirers ask this question because they like to hear about what you enjoy doing and what you feel you are good at doing. What recruiters appreciate hearing is individuals drawing on past experiences, displaying motivation for the job in question, and also showing a passion for the industry as a whole. Motivation can stem from a wide range of factors, depending on the individual, but if you show that you are keen to keep expanding your knowledge in Facilities Management, then you should succeed in impressing the interviewing panel.

Why should we hire you?

Finally, the question that most recruiters leave until last. Though tempting, especially if you really want the job, you should refrain from grovelling for the job as this could make you come across as desperate. Instead, you could respond in a way that sums up the facts: that you are confident that you fit the criteria and therefore you cannot see a reason for them not to hire you. Thankfully, not many interviewers actually ask a question as bold as this, but the aim, if they do, is to clarify why you should be chosen and not the other applicants.

World FM Day

World FM Day 2017

World FM Day

World FM Day celebrates the importance of the Facilities Management profession. It aims to raise the profile of FM around the globe, promoting facilities management’s ideals, not only within the profession and industry but also among governments and the general business community.

This year World FM Day will be celebrated on 17 May 2017. The theme is 'Enabling Positive Experiences.' This theme aims to highlight how facilities management plays an integral role in positive customer, client and employee experience in all sectors, whether it is residential, sport, workplace, healthcare or any other.

As the leading professional body for facilities management in the UK, the BIFM will be supporting this worldwide celebration of the FM profession with a programme of events from 15 - 19 May. A broad range of events, both nationally and internationally, can be seen at BIFM.

You can celebrate the work you do on by posting your events, stories and photos to hashtag #WorldFMDay and connecting with @WorldFMDay on Twitter. It is an opportunity for global knowledge sharing, to discuss and share experiences both good and challenging, to promote our profession and celebrate our successes.

11th Charity Challenge – Guernsey-C22-2017

Recap: Catch 22’s 11th Charity Challenge – Guernsey – 28th April to 1st May 2017

20 experienced and not so experienced walkers descended on sunny Guernsey (well it was on Friday 28th) to take part in the 11th Charity Challenge to walk the entire Guernsey coastline over the first May Bank Holiday weekend

9 intrepid souls decided to actually knock off 6 miles on Friday afternoon in the sunshine., Vince, Clive & Susan, Kevin & Helen, Rudi, Sue, John and Nick Moore all walked from Portelet Harbour to Crabby Jacks, Vazon Bay. With the tide out, this included quite a lot of beach walking, meaning it was pretty difficult to get lost!

Most walkers stayed in the Havelet Hotel St Peter Port, a Best Western Hotel, which did us really proud. Everything was very good, particularly the service and food. Rudi and Guy, staying elsewhere, were not so impressed, their hotels had showers rather than large luxurious baths AND they had to walk up a significant hill to join us each evening.

On Saturday, the advanced party of Kevin (again), Bill, Cathy, Justin, Sean, George, Ang, and Guy started from Portelet Harbour, whilst Monica, Ella (aged 11), Mum Helena and Linda joined the 8 from the first day to walk from Crabby Jacks round to St Peter Port.

C22 Guernsey charity event

The tide had made an appearance so very little walking along beaches but those that we could walk along were lovely; the Moores even managed to pick up their dinner. It was an exhausting day which nearly finished Guy off before we even started. In glorious weather, Sean lead the way for the 22-mile crew and took the whole of the sun on behalf of his team! A tough day all round but the beautiful scenery of this pretty island kept people going. Guernsey is battle-scarred, to say the least, with evidence of defences going back thousands of years up to the occupation by the Germans in the 2nd World War.

Young walker of the day was definitely Ella, who did the whole 16 miles; no doubt a Challenge Star in the making. She will be warming up to do the whole thing in 2 years time!

Mention too for Guy who did the whole 22, somehow or other; his sponsorship was going up every minute, thanks to his mastery of social media. The more pain, the more gain!

Day 3, Sunday, and as predicted the downpour started during breakfast and stayed that way, if not all day, certainly for the first and last couple of hours. We walked along the southern coast, very much the up and downside of the island. It’s said that the beaches, cliffs and views are beautiful, but it was impossible to see them! ”Just like the Lake District” was a fair and oft used comment.

Anyway, it persisted down; we were soaked, exhausted and relieved when we go back. Some didn’t even make as far as the Bar.

The walk itself was very well marked for about half the distance; at other times it was a lottery, not unlike a maze, and not really possible to take shortcuts. Generally speaking, if you took a wrong turn, you ended up either cutting back on yourself or simply walking even further!

We all got down for Dinner at 20.00 though, where we were joined by the 21st and 22nd members of our party, who opted to walk no distance at all, but enjoyed the craic whatever. We welcomed Alan and Carol, but next time these two will be doing the whole lot!

C22 team

A highlight of the weekend was young Nick Moore completing his 100 miles in a month (2.5 marathons and this coastline walk taking him to just over 100) all for the Lords Taverners. He’s off for a scan on his knee and has promised not to go through the front door for at least a fortnight. Massive congratulations to him.

Memories from the charity challenge walk

  • Lovely company, lots of lovely, different people!
  • Varied weather; no point in walking in nice weather when you can suffer extremes like Sunday
  • Clive’s navigational skills, including friendly banter with the locals
  • More sad news about Leeds United on a walk!
  • Wet feet
  • Dramatic tide changes
  • Blisters
  • Youngest walker Ella (11) and oldest John at 68
  • We have been doing this for 20 years!
  • Guy’s shriek (he had actually cracked a rib) and his sense of humour
  • Nick’s knee (he did his 100 miles in a month)
  • George and Kevin’s banter about who walks furthest
  • Vince finally nearly grasped what George does for a living
  • Helen and Kevin AND George and Linda’s Anniversaries (17 and 33 years respectively)
  • Friendliness of the people of Guernsey

Quotes from the charity walk:

Bill Heath, Managing Director, Mace Macro International: "Really enjoyable time the whole weekend but the best moment was taking my wet socks and boots off on Sunday. Back in the warmth of Dubai 39 degs today."

Monica said: "Hi Everyone, I think everything's been said. It really has been a great weekend. Only my second outing with you all, and once again I was filled with self doubt and trepidation!But in the end, I managed the entire walk!

Kevin, you are great!! thanks for supporting me on all those hills on Saturday - best back marker ever. Even the wind and driving rain on Sunday didn't put me off and I'm looking forward to seeing you all again in 2 years time."

Justin Penn, Principal Consultant, Asset & Facilities Management: "A truly fantastic weekend!!

As the newbie, I couldn’t have asked for better company to share two days of walking the beautiful Guernsey coastline. I would like to thank George for his ’marvellous medicine’.  I’m not entirely sure what the pills were, but they certainly did the job! Thanks to those who organised the trip, and I look forward to the next."

Rudi commented:"Sooo many thank you’s! Thanks Vince for organising everything yet again, it was a truly wonderful experience. Thanks to everyone for their company at various times in the rain, sun, rain, wind, (did I mention rain?), bar and dinner table. Thanks to Clive for your company around Sark, and to John and Sue for your company around Herm.

As the ONLY person to actually do all 3 islands this clearly leaves me as the undisputed king of Guernsey!  Once life has returned to normal a bit I’ll get around to uploading the photo’s and share them.

Distance wise - final GPS count (corrected since getting a proper internet connection) is: 43.53 miles around Guernsey. And for the proper hardcore ones amongst us 6.35 around Sark and 5.37 around Herm for a total of 55.25. This, however, does not include that bastard hill up to the hotel several times a day!  

It was lovely seeing you all, I look forward to the next one. Kiss you on both cheeks!"

 Kevin Wideman, Divisional Director – Property and Asset Management: "Morning All, It’s all been said – but again – great venue, great people, great walk – thank you all!

Thinking caps on for 2019…………..Kevin & Helen.

Guy said: "Just to say a huge thank you to everyone for getting me through the walk - Kevin in particular!  

It was a memorable weekend in so many ways - loved a lot of the walking (including detours), did not enjoy the steps built for giants on the cliff walk (particularly going up hill!).  Loved meeting everyone, either for the first time in ages or for the first time ever - the company was great on the walks and at the dinners. I never thought I would say this, but Vince's speeches could have been longer - he must have been tired......

Depending on how vertiginous the next walk is, I hope to see everyone in two years time...Vince, how about the North Norfolk Coast in 2019? Vince, happy to send any pictures and if anyone's a facebooker, I have videos and pics up on my page - so get in touch. I should hit the £1000 mark on sponsorship this week, so the pain's worth it...Much love to all,

PS The blisters are on the mend, but the cracked rib from a late fall is a bit less fun.  Didn't realise I had done it at the time - oh the joys of adrenalin."

Clive said: "A Great trip with people I actually really like. Lots of smiles and lots of memories. Rudi and I will take some time to dry out from Sark mind. Love to all."

 Cathy: "My personal highlight was the rather random café owner who put us with us draping our cold and wet selves and eating our own food in his rather odd establishment (lawn mower anyone?) but serving the best carrot cake I’ve ever had. Especially welcome after the snooty café who preferred us to sit outside/ or by the loos! Oh, and the deep fried brie on the first night. What a great hotel.

Thanks also to Ang particularly for the Nepal trekking advice. See you all in two years."

 Helena, Sean and Ella commented: "What a really lovely weekend Vince. Thank you so much for organising. Just loved the 'being abroad' even if the weather was typical Catch 22 Walk: sun, rain, everything! It was also fun enjoying the different atmosphere of a much smaller walk, got to know people I haven't really had the chance to chat with before. 

Hope you got back safely and are eventually reunited with your car. Looking forward to the next one already!"

And 2019?

The South Downs Way for our 12th Charity Challenge - Spring Bank Holiday 2019!





how to write a cover letter

How to Write a Great Covering Letter

A covering letter is as important than your job application and resume, if not more so. Yet, so many people underestimate the power of the covering note. Here are some tips on how to write a great covering letter for the facilities management sector, to ensure that your application gets the attention it deserves from the offset.

Planning your cover letter

Each covering letter should be customised to the particular facilities job that you are applying for. Regardless of whether a covering letter has been requested, you should take this opportunity to convey why you feel that you are suited to the post, rather than simply introducing yourself and the other parts of your application. Remember that your CV is basically a list of facts, so regardless of the years of experience you've gained within the industry, a covering letter gives you the chance to build on the information in your resume and display more of your personality. It should also highlight in what ways you match the personal requirements of the role because this isn't always obvious to the panel. Finally, your covering note should support the remainder of your application, acknowledging that you have read and understood the job advertisement, and so it should not be a template or come across as a generic message.

Formatting and proofreading your cover letter

As important as it is to capture the essence of your personality and spirit in your covering letter, it is just as important to display your attention to detail and professionalism. Making your covering note look and sound right is what could set you above the rest of the candidates. Think of your letter as a business communication and ensure that the font style and size is consistent throughout and that it doesn't exceed one A4 page. Be sure to leave a space between paragraphs to make the text easier to read and, most importantly, read and re-read the letter to avoid any silly typos.

Final checks

Once you're confident that your covering letter is error-free, there are a few final checks that you should run before sending off the application. First of all, if sending electronically, make sure that you have attached the documents requested, as there's nothing more embarrassing than having to re-send your message with the missing attachments. Secondly, triple check that you have spelt the name of the person you are writing to correctly, including using the correct title. If the advertisement didn't specify a contact, it might be worth researching the company and finding out through your own initiative which individual your application should be addressed to.

Finally, since your covering letter is the first chance you get to wow the panel, ask yourself one last time whether you really have put across your interest in the role and your passion for the work that employees in the facilities management sector do. There is a fine line between being confident and over-confident, but there is a big difference between a strong and a weak application.

catch 22 charity

The 11th Catch 22 Charity Challenge

The first May Bank Holiday weekend saw 20 hardy souls gather on Guernsey to undertake the 11th Catch 22 Charity Challenge – namely walking the entire 39 miles of the island’s coastline. The Challenges date back to 1997 when we firstly tackled the 3 Peaks and has taken in Hadrian’s Wall, the Welsh 3000s, the Glencoe Round and the Cornish coastline, to name but a few.

The C22 charity team

Managing Director, Vince Parker had this to say afterwards:

“Well, we did it!  39 miles around Guernsey, 22 miles one day along the northern flat part in glorious sunshine but the final day, 17 miles of serious ups and downs, was completed in l rain!

There were twenty exhausted souls at the end; some couldn’t even make the bar! On the twentieth anniversary of the Charity Challenge, I’m delighted to say that over £5000 has currently been raised, and that figure is still rising, for The Lord’s Taverners, Cancer Research and Mesothelioma UK.”

If you’d like to support the Challenge, you can still do so by visiting

Alternatively, you can buy a souvenir T-Shirt for just £10 – all proceeds to the charities – by emailing Vince.

Why Does Gender Diversity Need to be Tackled in Facilities Management

Why Does Gender Diversity Need to be Tackled in Facilities Management?

For several years now, the facilities management industry has noted a distinct lack of gender diversity. With the diversity of all types in the workplace bringing numerous benefits to industries across the country and beyond, it does seem that breaking the mould could drive innovation within the sector.

Gender in the facilities management industry

The facilities management industry is traditionally a male-oriented field, but research shows that men and women of all levels within the sector are equally capable of performing the tasks required of them, and are just as motivated as one another professionally. Experts say that it is simply a general lack of confidence that causes women to fail to excel in the way that men do in relevant organisations. That is not to say that women are weaker, but that men have dominated the industry in such a way that women perhaps cannot see a place for themselves in it. That, however, is where views are beginning to change.

Both women and men in positions of power are breaking the cycle by encouraging male and female workers to work collaboratively, and by putting in place programmes to enhance the recruitment of diverse employees in terms of gender and other measures. Other investigations into the field show that, as of 2011, most new recruits were women, a sign that the industry is slowly and positively evolving.

Men and women have different approaches

It’s said that men and women approach challenges in the workplace differently, but it’s these traits that make the two work so well together. Women are supposedly better at seeing beyond the technical and are more effective in building relationships, yet men are commonly thought to be better at problem-solving and physically-demanding tasks. As with most personal attributes though, these stereotypical views can differ widely from person to person, as each individual has their own set of unique features. As such, the industry should be focused on the implementation of diversity of personalities and not just gender diversity.

How to implement change

Firstly, women in the industry should encourage and mentor young female recruits entering the field, to remind them that there is a place for them in this sector and that they must make their mark now. However, this responsibility should also be shared with men. Allowing all new entrants, regardless of ethnicity, age or gender, the equal opportunities they deserve can help to bridge gaps. After all, nobody wants to achieve success for any reason other than their ability. Above all, inclusion is vital to tackling diversity, otherwise, there is no value gained from having a team that is diverse in gender or any other measure. As such, individuals must embrace and accept one another as team members, rather than as threats.

The benefits

Having a more diverse environment drives innovation in the workplace. Not only are more minds and views better than one, an organisation can benefit from attracting a wider interest from potential candidates too. For instance, if a company is renowned for only employing men for particular roles, a woman, who may be the perfect fit for the job, might be put off even applying for the role. With collaboration in full force, companies will attract and retain the best talent and ultimately perform better as collective workforces.

How Facilities Recruitment is Changing as the Industry Evolves

It's fair to say that facilities management has changed significantly over the course of the past two decades. Though the core responsibilities of the role remain the same, the sector has evolved into a very complicated and high-tech environment, requiring much more initiative and know-how than ever before.

A fast track through history

In the 1900s, facilities operatives would theoretically work behind the scenes, in areas that were out of sight of the building's general workers. Their jobs were primarily focused on the boiler room, where all of the equipment they managed was to be found. Now, many years on, facilities managers not only have boiler units and fuse boxes to monitor but also an array of complex machinery and gadgets to keep on top of, such as air conditioning units, storage heaters, server rooms and their contents and much, much more.

Though not all facilities teams need to be involved in the technical aspects of the buildings they manage, thanks to dedicated IT personnel, they must still work in collaboration with them and other relevant departments for phone line installs, electrical installations, equipment repairs and so on. This added workload brings with it the additional need for strategic planning, improved communication and more technical understanding than might previously have been the case.

Changes in facilities recruitment

The biggest change in facilities recruitment is apparent in the hiring of mid-level to senior-level staff. Companies realise the importance of the sector's role and are keen to recruit individuals with extensive experience and a strong background in managing significant projects. When looking at past projects, they are seeking professionals with an understanding of business and the ability to work with complicated budgets, as well as the capability to recognise how facilities support impacts on the wider business. Leadership, communication, and interpersonal skills are also highly appealing to managers, as they strive for sustainability. However, these attributes, combined with the aforementioned business acumen, aren’t always easy to find.

Skills and experience sought in the 21st century

As requirements tighten for senior roles in facilities management, candidates may find that their skills and experience are put under more scrutiny than in previous years. For instance, some examples of the skills that companies are now seeking include a good financial aptitude, strategic thinking, strong leadership, an understanding of modern technology, an adaptable attitude and advanced analytical skills. Any individual looking to progress to a senior position within the facilities management sector will be expected to demonstrate some, if not all, of the above, and will need to be open to expanding their current level of expertise.

Attracting staff to facilities roles

The difficulty with recruiting responsible, highly-qualified professionals is that they are usually already in senior positions and not seeking work elsewhere. It is, therefore, vital for recruiters to make the roles more appealing to candidates whilst maintaining a consistent approach to the process. There is no one perk that can attract all the right prospective employees because each and every person has their own personal goals and career aspirations. This is why it is, at times, beneficial to appropriately customise strategies when filling posts and, above all, to highlight how your company differs positively from others.

Thinking of Becoming a Facilities Manager?

Thinking of Becoming a Facilities Manager?

We'll talk you through the skills you will need to enter the sector and what kind of salary and work-life balance you can expect from the role.

A Facilities Manager is responsible for ensuring that buildings and their surrounding environments meet the needs of those working in them. Therefore, in summary, they have a duty to maintain the cleanliness, safety and security of the premises, as well as to monitor parking and respond to any building maintenance queries.

Typically, Facilities Management roles vary from place to place, but the individual would generally be in charge of planning office refurbishments, organising complex workplace moves and overseeing any renovation work within the building, including general building maintenance such as heating and air conditioning repairs or services. Most importantly, responsibilities include meeting health and safety standards as well as legal requirements, while keeping on top of budgets and expenditure. As such, the job holder is expected to think logically, be highly organised, tech-savvy and able to manage a team. Since communication is key in this post, Facilities Managers will also need to have very good interpersonal and writing skills.

Facilities Managers work approximately 40 hours a week and are expected to be available between the core office hours of 9 am to 5 pm. They are primarily based in an office but, due to the nature of the role, they will be required to move around the buildings they are managing, and at times travel across the country (if the employer operates across multiple locations). Due to their extensive list of responsibilities, some managers may be required to work additional hours to deal with emergencies or simply to get a task done outside of peak hours.

New entrants can expect a salary of just over £25,000 but, if they can build on their experience, then they could reach up to £45,000 per annum, within three to five years. Senior positions with a responsibility for multiple sites could even earn in excess of £60,000, making this a career which offers very appealing salary progression. As with most roles, the amount of experience and the level of qualifications you hold are deciding factors in how much you will earn. It's advisable, therefore, to educate yourself as much as possible with work experience, apprenticeships and courses, before applying for a role within the industry.

Although no educational course is required to begin your career in Facilities Management, relevant experience is a bonus. In addition, any applicable skills such as technical, engineering, business studies or management skills could benefit those applying for jobs within the sector. Many companies will offer their own tailored in-house training, to enable you to gain the experience and professional certification you need to work your way up to a managerial role. Whilst undergoing training or thereafter, you will likely be asked to complete qualifications offered by the British Institute of Facilities Management (BIFM) or Institute of Leadership & Management (ILM), or to enrol on a postgraduate course in Facilities Management to further enhance your skills.