Three essential skills that all facilities managers need

Facilities management is a diverse sector covering a broad range of roles, yet there are certain skills that any successful professional within the field must possess.

With the sector changing drastically thanks to new technology and a stream of environmental regulations, those who were once well-suited to the industry may now struggle to keep up with the ever-changing environment, while others may now begin to thrive in their positions.

Here are the key skills required by those entering the field of facilities management.

Analytical skills

By nature, facilities management is quite a complex and unpredictable discipline, with new challenges being thrown at staff all the time. As such, individuals must be prepared to think quickly and to make decisions in line with business needs and budget. Facilities managers, in particular, are tasked with dealing with a variety of important and somewhat detailed information. They must use this to inform decisions, amend procedures where necessary and find new ways to improve the overall efficiency of the team and the building (or buildings) being managed.

Communication skills

As facilities management can require team members to oversee a range of situations including project planning and managing, communication is not only useful, it is key. Managers must be comfortable giving orders to their team yet they must possess the skills to communicate with colleagues in an appropriate manner. In addition to being able to speak effectively with a team, managers must also possess excellent written communication skills so that they can write up reports from meetings, staff reviews, and other important discussions in a professional manner.

Leadership skills

As we have seen above, managers in the facilities industry must be able to encourage and motivate a team, which means that strong leadership skills will determine whether or not you are ultimately promoted. That said, not everyone is a natural leader and the confidence needed can be built up over time, as can the knowledge that is required to support career progression. Being honest, being passionate, being able to communicate and being able to delegate are just a few signs that you could be a great manager in the future. It is good to note that leaders come in all ages; youthfulness should not deter you from chasing your dream of becoming a manager.

As you can see, the three principles are not difficult to achieve but it is your attitude and drive that will determine just how well you meet these requirements. One of the main things to remember is not to underestimate the responsibility that is placed in your hands, yet to not let the pressure of getting things to work harmoniously overwhelm you. If you are just considering a job in this sector and are doubting your suitability to work your way to the top, bear in mind that these are skills that you can develop along the way. You might even have developed elements of these skills during your education or previous work experience but have yet to realise it.