Air Conditioning Engineer

  • Permanent
  • Manchester
  • Salary: £ 28000.00 per annum
  • Job Reference: NC/HQ00010799
Air Conditioning Engineer – Mobile – North West (30 Sites) 
Duration – Permanent   
Catch 22 are working with one of the UK's leading Facilities Management Service Providers who have opened an exciting new division and relationship with one of the UK's leading blue chip organisations.    
With a demanding new client to impress, we are seeking an Air Conditioning Engineer that can combine excellent technical capabilities with first class customer service (often directed to Board Level customers in a corporate environment). The client has over 30 commercial properties across the North West – covering multiple sites in Merseyside, Greater Manchester and Lancashire including office space, call centres and so forth. We are seeking mobile engineers to cover a proportion of these sites and offer extensive HVAC and Electrical maintenance services.   
The Role:   
The engineer will provide planned preventative and reactive maintenance services in a corporate office environment. Engineers will be working with a demanding client to deliver a first class working environment, fully compliant with all UK and EU Legislation.  You will:
  • Undertake all allocated HVAC reactive and planned maintenance tasks to an agreed standard.
  • Complete tasks within SLA requirements, with work orders opened and closed in real time.
  • Timely completion of reactive and planned works carried out to agreed standards, achievement of first fix and maximising equipment uptime.
  • Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
  • Provide regular updates to helpdesk and planning team on task status.
  • Provide HVAC technical support as required, e.g. advice regarding major operational issues.
  • Carry out work in accordance with all health and safety requirements and adhere to best safety working practices at all times.
  • Ensure parts and materials are ordered in a timely manner through company processes.  Fit parts or components as prescribed by company procedures.
  • Ensure appropriate audits and checks are carried out in line with standards provided.
  • Deal with and make safe all health & safety related works following processes laid down by organisation's Health and Safety Policy.
  • Ensure appropriate audits and checks are carried out in line with standards provided.
  • Proactively manage task volumes in conjunction with the helpdesk and planning team.
  • Notify the helpdesk and planning team of procedural task condition on completion of works.
  • Complete engineering surveys and technical reports as necessary and cascade all key data to relevant personnel.
  • Attend training courses as and when necessary to ensure skills are kept up to date to meet customer needs.
 
  • KNOWLEDGE AND SKILLS
 
Essential
  • Recognised Engineering Qualification
  • Full driving licence
  • F-Gas qualification
 
Experience
  • Significant experience ideally gained in a retail, call centre, data centre or commercial office environment
 
Skills Competence
  • Ability to work unsupervised in a high profile environment dealing with our customer's on site teams
  • Committed to delivering exceptional customer service
  • Actively contribute to the team's targets either individually or by supporting others
  • Represent the company in a professional and competent manner at all times and develop a good working relationships with colleagues
  • Ability to provide effective written and verbal communication of all critical corporate and operational engineering issues within the Store Support Centres.
  • Proficient IT skills
  • Ability to prioritise a complex and demanding workload
  • Flexibility and willingness to learn
 
VALUES & BEHAVIOURS
Do it SIMPLY: 
  • Improve every day – provide sustainable, workable and lasting solutions to challenges
  • Strive for efficiency – work in an uncomplicated manner, using language and terminology that can be understood by all

Do it WELL:
  • Act safely and responsibly – safety first and at the forefront of everything you do
  • Excel at customer service – find solutions that meet, where possible exceed expectations

Do it WITH PASSION:
  • Perform with pride and purpose – act as a positive role model to others
  • Value each other – be open and transparent and respect the views of others
 
OTHER FACTORS  
 
  • The post holder must be able to work flexibly, as determined by business requirements, including providing on-call cover.
 
The Package:   
We are open minded on salary levels (will be subject to your level of experience and qualifications) and would expect the local average for a similar position to range between £28,000 and £33,000 per annum plus an excellent benefits package.  There will be ample opportunity for additional earnings with overtime, travel time and call out payments coupled with an excellent overall benefits package.   
 
We are looking for QUALITY first and foremost. If you have a proven track record in delivery on site maintenance for a demanding client we would love to hear from you and listen to your requirements.    
 
For more information, please contact Neil Chadwick on 0113 4879706 or apply online.
 

Start Date: 03 May 2018