Junior Facilities Assistant

  • Permanent
  • London
  • Salary: £ 24000.00 per annum
  • Job Reference: JS/HQ00011709

Facilities Assistant

Our client is looking for an experienced Facilities Assistant to provide an exceptional client experience through the delivery of the position holders main duties. The Facilities Assistant role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and ability to understand what is needed to ensure the client requirements are met.

Some Key Accountabilities:

Health & Safety: Take reasonable care of H&S of self and others, ensuring H&S procedures are met.
Take ownership for ensuring the allocated floor is maintained to a high Standard.
Ensure the Postroom is fully functioning collecting incoming mail/courier and ensure the timely processing of this. Also despatch all outgoing items
Accuracy and efficiency of work, especially when working in the Postroom Area.
Provide support to other Facilities Departments when required.
Be the ‘go to’ contact for all occupants and visitors
Build positive working relationships at all levels with colleagues and clients, and be visible and available at all times.
Put forward suggestions for improvements to the service, ensure they are recorded and what the outcome is.
Have a full working knowledge of the building including all appropriate services and evacuation procedures, understanding where your role fits in with both.
Ensure the office is fully compliant with all Health, Safety and Environmental legislation reporting anything untoward.
Monitor print hubs, MFD’s, Kitchenette’s, general office stationery and general cleanliness. Re-stock and clean where appropriate
Provide meeting room reconfiguration as and when required.
Supervise outside contractors such as confidential waste, Zip Tap, coffee machines, vending machines engineers etc.
Ensure the main coffee machines are clean and in good working order at all times.
Assist in furniture moves as and when required
Arrange all stationary orders and ensure that cupboard is fully stocked.
Arrange international couriers (i.e. UPS, FedEx etc) and domestic couriers (i.e. City Sprint).
Liaise with Building Management to report any building defects and complaints from Building Users Own it until completion.
Raise and Approve Invoices to suppliers.
Carry out inductions for new starters (i.e. building walk, DSE Assessment, Fire & Emergency Evacuation Procedures).
Liaises with all subcontracted and in-house services to ensure that these are being delivered i.e. source cover if required.


Good knowledge of Facilities
Previous Customer/client facing role.
Some sort of H&S Training (IOSH preferable)
Minimum 2-3 years experience in similar role
Flexible approach to work and “can-do” Attitude.
Good knowledge of MS Office
Effective communicator – written and verbal
Good physical heath – ability to move furniture and loads.
Positive and creative thinking.
Great team player.

Hours of work: 8:30 – 17:30 (Mon – Fri)

Start Date: 20 Nov 2018