Receptionist/Estates Assistant

  • Permanent
  • Newcastle (NE15)
  • Salary: £ 20000.00 per annum
  • Job Reference: MM/HQ00011813

Our Client one of the world”s leading property agents are looking to recruit a Receptionist/Estates Assistant in Newcastle to act as the front of house for the management suite and will need to ensure that they build and maintain the relationship between tenants, contractors and centre management. The successful applicant will have experience of working in a reception and be well practised in dealing with clients both over the telephone and in face-to-face situations.

The core responsibilities for this role are
– Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken. Ensure that all calls are dealt with effectively and efficiently.

– Deal with all ad hoc general enquiries and build and maintain the relationship between tenants, contractors and centre management. Doing weekly, monthly full site check and uploading to the system, litter picking, emptying cigarette bins, access control, locking and unlocking of site buildings, producing a monthly newsletter, helping with events.

– Assisting the centre management with maintenance of the H & S database, providing relevant documents to tenants when required.

– Assist with the organisation of events on site to enhance tenant interaction. Connected with this prepare and issue a regular site newsletter.

– Ensure that all visitors sign in and out of the property and that visitor”s passes are administered correctly.

– Organise couriers and taxis as and when required for visitors and clients.

– Ensure incoming and outgoing post is dealt with in the correct manner.

Ideal candidates will have reception experience and a background working with public sector organisations or multi tenanted properties. Also holding a CCTV or SIA license, H&S qualification or NEBOSH qualification would be beneficial.

This is a full time permanent position working 08:30 – 17:30 (flexible) and for this the client is looking to offer a salary up to £22,000 plus benefits package.

Start Date: 07 Jan 2019